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Ian Shaw Ian Shaw

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Salesforce-Loyalty-Management덤프샘플문제 & Salesforce-Loyalty-Management퍼펙트공부문제

Itexamdump 의 학습가이드에는Salesforce Salesforce-Loyalty-Management인증시험의 예상문제, 시험문제와 답입니다. 그리고 중요한 건 시험과 매우 유사한 시험문제와 답도 제공해드립니다. Itexamdump 을 선택하면 Itexamdump 는 여러분을 빠른시일내에 시험관련지식을 터득하게 할 것이고Salesforce Salesforce-Loyalty-Management인증시험도 고득점으로 패스하게 해드릴 것입니다.

Salesforce Salesforce-Loyalty-Management 시험요강:

주제
소개

주제 1

Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.

주제 2

Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.

주제 3

Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.

주제 4

On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.

>> Salesforce-Loyalty-Management덤프샘플문제 <<

Salesforce Salesforce-Loyalty-Management퍼펙트 공부문제 & Salesforce-Loyalty-Management시험패스 가능한 인증덤프

Salesforce Salesforce-Loyalty-Management 덤프로 많은 분들께서 Salesforce Salesforce-Loyalty-Management시험을 패스하여 자격증을 취득하게 도와드렸지만 저희는 자만하지않고 항상 초심을 잊지않고 더욱더 퍼펙트한Salesforce Salesforce-Loyalty-Management덤프를 만들기 위해 모든 심여를 기울일것을 약속드립니다.

최신 Loyalty Management Salesforce-Loyalty-Management 무료샘플문제 (Q55-Q60):

질문 # 55
Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
* Award points to the customer that can be redeemed for products in the store
* Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?

A. Set up one qualifying currency
B. Set up one qualifying currency and a non-qualifying currency
C. Set up vouchers for specific products
D. Set up a tier system based on a cumulative spending value
E. Set up promotions

정답：A,D,E

설명：
For Northern Trail Outfitters' Loyalty Program offering, the Administrator should configure:
B: One qualifying currency to track points that can be redeemed for products.
C: A tier system based on cumulative spending to gamify and reward top spenders with exclusive benefits.
E: Promotions to create special offers or rewards that can enhance the Loyalty Program's appeal and engagement.

질문 # 56
An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.
What should the agent do to ensure the customer receives the 50% discount?

A. Use the "issue Voucher" flow template.
B. Use Issue voucher from the Loyalty Program Member page.
C. Activate the voucher assignment batch.
D. Assign a voucher definition from the customer's Loyalty Program Member.

정답：B

질문 # 57
For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use for associating a Loyalty Program Member with a Case?

A. Add the 'Cases' related list on the Loyalty Program Member page layout
B. Add the loyalty Program Members' related list on the Case page layout
C. Add the 'Associate Program Member' action on Case page layout
D. Add the 'Create Case' action on the Loyalty Program Member page layout

정답：A,B

설명：
For integrating Loyalty Management and Service Cloud, a Technical Consultant should use the following methods to associate a Loyalty Program Member with a Case:
Add the Loyalty Program Members' related list on the Case page layout (A): This allows agents to view and access loyalty program member information directly from a Case record.
Add the 'Cases' related list on the Loyalty Program Member page layout (D): This enables the viewing and management of cases related to a specific loyalty program member from their loyalty member record.
These configurations enhance the integration between Loyalty Management and Service Cloud, providing a seamless experience for service agents handling loyalty program members' inquiries and cases.

질문 # 58
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?

A. Create a Journal Type for each case.
B. Create a custom field on transaction journal object
C. Create a custom field on Loyalty Ledger object
D. Create a Journal Subtype for each case.

정답：D

질문 # 59
When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A. Analytics Studio
B. Qualifying Currency
C. Benefits types
D. Transaction Journals

정답：B

질문 # 60
......

Itexamdump는 전문적인 IT인증시험덤프를 제공하는 사이트입니다.Salesforce-Loyalty-Management인증시험을 패스하려면 아주 현병한 선택입니다. Itexamdump에서는Salesforce-Loyalty-Management관련 자료도 제공함으로 여러분처럼 IT 인증시험에 관심이 많은 분들한테 아주 유용한 자료이자 학습가이드입니다. Itexamdump는 또 여러분이 원하도 필요로 하는 최신 최고버전의Salesforce-Loyalty-Management문제와 답을 제공합니다.

Salesforce-Loyalty-Management퍼펙트 공부문제: https://www.itexamdump.com/Salesforce-Loyalty-Management.html

Ian Shaw Ian Shaw

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